Ultimate Software's Blog

If Only A.I. Worked for Secret Santa — #12DaysofHCM

Playing Secret Santa at work is always a bit tricky, but gift giving would be a lot easier if you were able to know what your recipient really thought, right? Not just what’s on their mind, but what’s in their heart. What motivates them? What troubles them? What empowers them?

For now, you’ll still have to rely on a wish list to find the perfect gift for your colleague, but understanding their true feelings about their job, leadership, and organization just got a lot easier.

Where multiple choice surveys were once the status quo, innovation has taken hold and its name is Perception by Ultimate Software. Perception is the employee survey tool that leverages powerful technology including artificial intelligence (AI) and machine learning to do far more than administer and collect employee surveys. With natural language processing (NLP), Perception can automatically review open text responses to identify trends and themes—allowing you to read between the lines of your employees’ feedback to get to their true sentiments.

Forming many analyses and calculations into something that’s easy to understand would be a nightmare for most, but your new AI-powered personal assistant, Xander, makes it all happen without skipping a beat. Think of Xander as a data analyst that works behind the scenes 24/7 to deliver actionable insights for your organization’s leadership. Together with NLP and machine learning, Xander works to analyze, sort, and condense all your employee feedback into the key data points presented within Perception—empowering you to make more informed decisions.