Why “Best in Tech” Workplaces are Built on Innovation

June 20, 2017      By Adam Rogers

Anyone familiar with Ultimate Software knows that our core mantra is “People First.” From our employees to our customers to their employees, everything we do is focused on caring for people. And it makes an impact. We’re honored to frequently rank on a variety of “best workplace” lists, including being named Fortune’s #7 Best Company to Work For in 2017, and the #1 Best Large Workplace in Technology the past two years. Today, I’m proud to announce another accolade: Computerworld magazine has named us the #1 Best Place to Work in IT among midsize tech companies.

Computerworld Magazine Best Place to Work in ITThere are several fundamental beliefs that set US apart. We believe in helping our employees—and their families—stay healthy by covering 100% of their healthcare premiums, including medical, dental, and vision. We believe in nurturing our people’s futures by offering a 401(k) retirement plan with a 40% company match on every dollar, with no cap. And we believe in trust, communication, and flexibility to accommodate life. These core values enable our employees, our culture, and our company to thrive. I believe any company, in any industry, would benefit from taking care of people the way we do.

But as a technology company that specializes in human capital management (HCM), there are other unique factors to consider. Constant industry upheavals are standard, along with steep competition for top talent, constant innovation, and growing market share. Technological advances are occurring faster than ever, and companies must keep ahead to remain successful. Developments in artificial intelligence, virtual reality, and an ever-growing gig workforce are forcing HCM software providers to grow and adapt. Fortunately, at Ultimate, we’ve learned that the same techniques that encourage our employees’ innovation also help foster an exciting and unique culture contributing to overall happiness and satisfaction.

Here are some ways we bolster creativity, driving the creation of our award-winning products, services, and culture.

48 Hours

We once asked, “What can be done in 48 hours?” and learned, with the right people, more than we could have imagined. Twice a year, we run a highly anticipated coding event called “48 Hours.” Developers spend two consecutive days brainstorming and actualizing ideas enhancing UltiPro’s features and functionality. Sometimes, they even work on ideas completely unrelated to their current projects and roadmaps. Fueled by copious amounts of coffee and energized by the exciting (and competitive!) atmosphere, our developers thrive on the challenge and complete freedom to invent new solutions. This is a great testing and proving ground for our development staff to showcase new technologies. Several times, these projects have enhanced our current roadmap or provided such an increase in value to our clients, we added it directly into the UltiPro solution.

Leverage Advanced Technology

We invest in our employees by providing the best technology possible. We even have our own in-house tech support team complete with onsite TechSpots, where employees can take their devices for tune-ups and troubleshooting. Our innovative UltiLab features a variety of the latest products and technologies for employees to program, test, and experiment with. By experimenting with the latest and greatest platforms and technologies, our people are continuously inspired to create innovative solutions that help people solve problems.

Continuing Knowledge Transfer

Another way Ultimate promotes innovation is by providing each department a budget for attending employees’ choice of learning workshops and conferences. Agile, ISSTA, Lean Kanban, SHRM, QCon, and others are all frequently attended by our employees—and it’s common to find our people leading conference sessions and workshops. Developers are highly encouraged to take development courses, and teams have even created customized learning paths specific to their needs on various platforms.

Professional Development

We continually invest in ongoing learning opportunities for our employees, a passion that is now being offered to our customers through UltiPro Learning. In addition to Ultimate offering tuition reimbursement and covering costs associated with certificate training, our internal learning portal encourages all employees to improve their current skill sets and potentially grow into new roles. The site offers videos, Web tours, and courses employees can select to achieve their personal goals. Employees are also encouraged to take ownership of their own learning and growth as they advance in their careers.

Developing Leaders

Our comprehensive LeadUS program was created to develop all managers and potential managers into world-class leaders. Drawing on Ultimate’s leadership principles, skill-, trust-, and team-building sessions prepare the next generation of Ultimate’s leaders for success, while cultivating creativity and innovation among our people. Three separate learning tracks are available, from aspiring managers to senior executives.

In my experience, one of the best aspects of working at a technology company is the camaraderie and hunger for continual improvement. By fostering a culture of innovation, we’re not only supporting our employees’ individual careers, but developing a workforce that runs on inspiration and ingenuity. We’ve built an environment where employees feel valued, supported, and challenged—a workplace that’s definitively the “best in tech.”


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