Technological innovation is occurring at breakneck speeds, and our world—and successful businesses—are transforming just as fast. Technical skills, such as computer literacy and basic coding, are often prerequisites even for service and administrative positions—and for good reason. Companies unable to keep pace with the digital revolution risk becoming obsolete, and employees must continue honing their talents to remain competitive in their careers.
These realities have led to higher values being placed on professional development. In fact, seven out of 10 people surveyed said that employee training and learning opportunities had influenced their decision to either stay with or leave a company. Considering the growing costs attributed to lack of engagement and attrition, companies can certainly benefit from giving employees every reason to stay.
Employers are recognizing the importance of employee development as an investment both in their people and the organization. But it’s important to differentiate between training for training’s sake and providing thoughtful, essential learning and tools for development. Too often, organizations invest in sub-par solutions that prove neither productive nor interesting for employees. In fact, it’s estimated that ineffective training costs $13.5M per year, per 1,000 employees. Organizations can save a significant amount of time and money with a learning solution that incorporates modern employee training trends, resulting in a better supported, more satisfied workforce.
With a changing workforce comes evolving expectations about career development. Here are four employee training trends to keep on your radar:
Ensuring quality over quantity. Far too often, employee training courses are encumbered with unimportant information. In addition to simply frustrating your employees, this makes it less likely they’ll retain critical info. Establish the most important goals for each course, and limit any information that doesn’t directly support that goal. Configure your solution to meet your unique business needs and deploy a personalized training academy tailored to meet them.
- Focusing on engagement. Developing interesting and engaging content is the best way to keep your employees’ attention and ensure content is fully retained. Some learning platforms even offer social and collaborative tools, including badges and gamification. Employees can follow their own progress and that of their teams through online leaderboards, communities, and newsfeeds.
- Providing convenience and flexibility. Back in 2015, Microsoft made headlines with the proclamation that the average human’s attention span had become shorter than that of a goldfish. Today’s workers crave consumable, bite-sized, on-demand content, easily accessible through a variety of devices. Mobile app capabilities are ideal, providing immediate access to content whether an employee is on the road, in the field, or in their pajamas.
- Tracking accountability and results. Strategic learning platforms seamlessly track and report employee progress through powerful reporting dashboards. Customizable quizzes can even be deployed at various stages with the click of a button. In addition to tracking engagement and progress, consider incorporating advanced organizational surveys to collect real-time data revealing how your employees feel about their professional development opportunities. With these results, and a better understanding of your people, you can take meaningful action to implement the most effective programs to help boost engagement and retention.