It’s a brand-new decade, and employment law changes are occurring at a breakneck speed right alongside technological innovation. Trends and best practices in employment law have evolved dramatically in recent years, and it can be hard for HR practitioners to keep up. But it’s important to pay attention: these potential changes affect every aspect of…

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2018 service

The holidays are often a time for reflection—what we’re grateful for, who we’re fortunate to have in our lives, and how we can make a greater difference in the lives of others. At Ultimate Software, we have our annual tradition of the Angel Tree, where we partner with Kids In Distress to help bring some…

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artificial intelligence

As we wrap up an innovative 2017, HR technology is well on its way to expanding beyond the automation of traditional manual tasks. Cloud-based artificial intelligence (AI), machine learning, natural language processing, image recognition, and virtual reality experiences have already been changing the dynamic among people, work, and communication. Looking ahead, there are three pivotal…

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ultimate software miami heat

In September, Ultimate Software announced a multi-year partnership with the National Basketball Association’s Miami HEAT that encompasses fan experience, joint community outreach, charitable giving, and the Ultimate logo on HEAT jerseys beginning this season. Teaming up with the HEAT is a true example of “People First” in action, as our organizations share a longstanding commitment…

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2018 customer service trends

As rapid technological advancements continue to redefine the B2B and B2C landscape, organizations are experimenting with various strategies to optimize efficiency and cost. This has understandably carried over to customer service; machine learning and natural language processing have led to extremely advanced chatbots, and the sheer enormity of available data has made analyzing and predicting…

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finance and insurance hcm

For finance and insurance organizations, the past decade has ushered in a whirlwind of change. Following the subprime mortgage crisis of 2006, scrutiny over financial management, risk assessment, and security measures vastly increased, and rate changes from the Fed have made tight profit margins even tighter for U.S. banks. Additionally, innovations such as Bitcoin, PayPal,…

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