People are social beings, and socializing as a part of work is ubiquitous. It is not surprising, then, that a multi-billion dollar industry has arisen to facilitate online socializing in our fast-changing, mobile world. Yet three key assumptions underlying many current social media deployments in organizations jeopardize their success. First, the assumption that merely introducing…

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A key component to developing a high-performing workplace is sharing. Being able to share information in an effortless way builds strong teams and enhances the team performance. Social media creates opportunities for people to use a medium that is very natural and comfortable to communicate. But over the relatively short period in time corporations have…

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The arrival of SaaS and Cloud computing has brought one of the most challenging issues in business software – integration – back to the forefront. For on-premise software deployments, the connection between systems has always been a gigantic hassle for IT. An upgrade to any part of the software stack could take out a major…

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Whether it is consumers empowered to interact directly with businesses on a platform like Twitter or citizens bringing their collective voices and stories to the world on social and political issues, technology has empowered people to connect and communicate in ways never imagined. And this is real power – not the technology – but unleashing…

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