UltiPro Mobile App Drives Business Continuity

April 24, 2020      By Ultimate Software

Ultimate Takeaway
  • As businesses move their employees to a telework environment, technology has become even more integral to employee communication and access.
  • The UltiPro mobile app helps ensure employees always have access to the most critical components of UltiPro.
  • Here’s a few examples of how our customers are using mobile capabilities to optimize their business continuity efforts.

As businesses (and their people) adjust to teleworking, technology has become even more integral to employee communication and access. “Normal” working hours and environments have disappeared, and workers everywhere are adjusting to a new work-life dynamic with new potential complications. More flexible ways to stay connected and make important updates are essential during this time to ensure business continuity and streamlined, efficient processes.

Over the past several years, more than 83% of our customers have activated the UltiPro mobile app and we’ve seen an average of more than 12 million sessions per month. The mobile app helps ensure employees have access to critical components of UltiPro at all times, including features like pay insights, learning content, and even adjusting 401k and RRSP contributions.

Here’s just a few examples of how our customers are using UltiPro’s mobile capabilities to optimize their business continuity efforts.

Palmer-Donavin is one of the leading wholesale distributors of residential building materials in the Midwest. The company’s eight locations provide its clients with manufacturer-direct inventory and a high level of customer service. An Ultimate customer since 2012, Palmer Donavin elevated the employee experience by providing employees with mobile access to their HR information—a valuable tool for the company’s many warehouse and production-floor workers.

However, factory employees aren’t the only workers to benefit from mobile access. The Anderson Center for Autism is a non-profit organization that operates a school and residential campus comprising 19 facilities, as well as more than 20 adult houses and three day-habilitation programs, distributed across three counties. “On the HR side, our geographically dispersed employees are using UltiPro’s easy mobile capabilities to access their personal information from anywhere,” said Gregg Paulk, CIO at the Anderson Center. “HR requests from employees for basic information have dropped dramatically, and employee self-service for simple account changes has reduced the strain on administrative resources.”

ARC Broward is another social service agency that delivers vital community programs, operating at 10 locations throughout the county. According to Eddie Safille, vice president of talent management at Arc Broward, the convenience of the UltiPro mobile app enables is enabling employees to spend more time focused on their jobs. “Our people are being paid accurately and on time, and their administrative headaches are gone.”

One of the exciting features of UltiPro’s mobile app is how employees can engage with specific Ultimate Software solutions through the app. For Anie Chinarian, vice president of human resources at Henley (the largest independently owned and operated franchisee of Valvoline Instant Oil Change), UltiPro Perception is making a positive impression on employees due to the ability to provide feedback from mobile devices.

“Team members who’ve completed UltiPro Perception surveys on their smartphones report the process is very fast and smooth—as good as or better than on a computer,” said Chinarian. “This ability to facilitate communications with our team members using tools of their preference is critical to building engagement. UltiPro Perception surveys show our people we value their feedback, and our responses to their input show we’re listening.”


Learn more about the 10 most essential tasks you and your team can complete using the UltiPro mobile app, and let us know your favorite functionalities in the comments below!

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